Shipping & Delivery Policy

At Redeal Solutions Private Limited (the "Company", "we", "SAVAAR-E"), our primary focus is to connect users with passenger transport providers. This Shipping and Delivery Policy outlines the relevant information for our users regarding service delivery:

1. No Physical Goods Sold

SAVAAR-E does not engage in the sale or delivery of physical products. Our platform is dedicated exclusively to providing digital discovery and booking access for passenger transport services.

2. Contacting Service & Transport Providers

Users requiring delivery or transport details related to passenger transport providers must contact their selected vendor or partner driver directly via the app platform. We do not facilitate physical product shipping.

3. Payment Collection & Settlement

SAVAAR-E does not collect or process payments on behalf of third-party goods merchants. All payments for rides and transport services rendered are made directly according to platform service agreements.

4. Grievance Center

For any concerns or inquiries related to our Shipping and Delivery Policy, users may reach out to our Grievance Officer, Vraj Shah, at vraj@savaare.com or info@savaare.com. We are dedicated to resolving your queries effectively.

5. Jurisdiction

This Shipping and Delivery Policy, along with any matters related to it, shall be governed by the laws of India, with jurisdiction in the courts of Ahmedabad, Gujarat.

By utilizing our platform, you confirm that you have read and understood the provisions outlined in this Shipping and Delivery Policy.